TERMS & CONDITIONS

- The Buyer acknowledged that he had fully and thoroughly inspected the sold vehicle and found out that he fulfilled its requirements and specifications, in terms of style, etc. He acknowledged that he tried to drive the vehicle, examined its performance, and conducted the thorough and accurate technical examination for the vehicle by the relevant official authorities. He was aware of the apparent, hidden, and visible defects and checked them in a comprehensive and thorough manner, and the vehicle is in its location with the same condition. In addition, he reviewed the policy of purchase and sale or cancellation, and he understood the legal and financial impact of it before and after the sale. If the sold vehicle is exposed to damage while testing the performance and driving by the Buyer, the Buyer shall provide financial compensation and repair the dama         Without the seller assuming the slightest financial or legal responsibility 

- The Buyer acknowledged that the Seller had informed the Buyer, explained, and defined for him the defects at the time of sale, and the Buyer accepted and understood them, and he was fully aware of them. In addition, the Seller had no financial and legal responsibility for any apparent or hidden and visible defects that may appear after the sale. Hence, the sale was enforced.

   Without the seller assuming the slightest financial or legal responsibility

- The Buyer acknowledged that he had examined the vehicle at the approved technical inspection centres at the official authorities in the UAE and he had become fully aware and informed about the vehicle’s condition, in a clear and comprehensive way negating the ignorance, lack of knowledge or understanding, or any excuse, before, upon and after the sale. Without the seller assuming the slightest financial or legal responsibility

- The Buyer acknowledged that he had thoroughly and fully examined the vehicle and understood its main parts, and upon sale, he checked any apparent, hidden and visible defects, regarding accidents, damage and faults in the vehicle base (chassis), engine power, paint and vehicle body, transmission, electricity and (hydraulic power) and any change or difference in meter reading, tires, sides, doors, number of keys and sunroof (if any), glass, cooling and heating system, cameras, sensors and their setup, cruise control, braking system, brakes, external and internal lighting type, batteries, radar system, entertainment system, screens, brakes, discs, all types of oil, water, and gas leakages, fuel, fuel tank, its type, capacity, gearbox, service and warranty manual, any damage in the vehicle body, including fracture, scratches, denting, replaced spare parts, either original or commercial, carpets, trims, fire extinguisher, exhaust system, first aid box, child seat, spare tire, tool box, lever, seats type and colour, their operating system, exterior and interior mirrors, wipers, seat belts, lighter, sunshade, vehicle cover, as well as interior and exterior features, in terms of colour, shape and design with Gulf and import specifications.
Without the seller assuming the slightest financial or legal responsibility

- The Buyer acknowledged that the vehicle’s warranty and its parts are subject to the liability of the manufacturer, the sale service centre (the agency) and companies that provide the warranty, which are the bodies responsible for the warranty and the validity period of the warranty or its cancellation, renewal or extension and the Seller is not responsible for the warranty or any reason cancelling the warranty. The Seller has no legal and financial responsibility for the warranty. Without the seller assuming the slightest financial or legal responsibility

- The Buyer acknowledged that he had reviewed all the specifications of the vehicle, whether Gulf or imported vehicles, and its features, and the sale was enforced as per the original official documents of the vehicle, in terms of manufacture year, type, model, external and internal colour, country of origin, base/chassis number, engine, its capacity, power, type of fuel used, its system, weight, number of seats, passengers capacity, drive system and transmission. Without the seller assuming the slightest financial or legal responsibility.

- External sales fall under the legal and financial responsibility between the Seller and the Buyer only without bearing any liability on (witness & broker) 111 MOTORS LLC. AED 1,000 shall be charged as administrative fees and sale contract fees. AED 50 (Fifty Emirati Dirham) daily shall be charged as parking fees three days after signing the contract in case the vehicle is not received. The Buyer agreed to pay and incur all the resulting fees for registering the vehicle and its title transfer, including the payment of the towing and shipping fees (land, sea, and air shipping), inspection fees, customs, printing, as well as the settlement of insurance fees. The sale was enforced without having the number plate and insurance policy. Without the seller assuming the slightest financial or legal responsibility.

- The Buyer acknowledged his waiver of the advance payment (the deposit) if the agreed amount was not paid in full within three days from the date of the contract or the receipt or payment voucher. The Seller shall have the right to dispose of the vehicle and cancel and terminate  the sale contract without informing the Buyer according to the usual customs and practices. Then, the Buyer shall not be entitled to claim the advance payment or receive the vehicle. Without the seller assuming the slightest financial or legal responsibility.

- The sale and purchase amount shall be stated in UAE Dirham or an equivalent amount in foreign currencies after the exchange conversion. If a cheque is returned, a financial fine and administrative fees of AED 10,000 (Ten Thousand Emirati Dirham) shall be charged and shall not be deducted from the sale amount. Without the seller assuming the slightest financial or legal responsibility.

- 111  MOTORS LLC shall not be responsible for the loss of private and valuable personal properties and funds inside the vehicle during the presentation or sale. Without the seller assuming the slightest financial or legal responsibility

- The Buyer shall have the right to recover the advance payment if the vehicle does not pass the technical examination conducted by the approved bodies in the state, or if the bank or the financing agency does not accept the financing. Without the seller assuming the slightest financial or legal responsibility

- 111  MOTORS LLC shall not be liable for electrical and mechanical faults, accidents, theft and fire (force majeure and emergency conditions) while displaying the vehicle inside and outside the showroom and shall have no financial and legal responsibility.

- 111  MOTORS LLC applies the laws and provisions, when selling used vehicles, not new ones, of the Society for Consumer Protection, Department of Economic Development, Chambers of Commerce and Industry, and the competent courts  AND ANY OTHER PARTY. . Without the seller assuming the slightest financial or legal responsibility

- The Buyer acknowledged reviewing, reading, and understanding all the terms and conditions at the time of sale and after sale, in a comprehensive and thorough manner negating the ignorance, lack of knowledge, understanding and estimation. Then, he was fully aware of the terms and conditions and the Seller shall have no financial and legal responsibility after the sale.

- The vehicle sale and purchase contract is free from all restrictions regarding travel abroad. When the context permits, words used in singular form are also considered as plural and vice versa and words used in masculine form are also considered as feminine and vice versa. Arabic text shall be relied upon in case the foreign text is different.

- All terms and conditions mentioned herein are approved in all transactions and contracts of 111  MOTORS LLC, as well as the electronic sales and transactions. When checking the terms and conditions, please take into account the language and the understood legal abbreviation. While adding or cancelling any term, please abide by Civil Transactions Law No. 5 of 1985, and as amended by Federal Law No. 1 of 1987. And that the vehicle was contracted or sold by sales and purchase contracts and the receipt of payment and exchange and the advance payment in cash or check or bank or bank transfer and delivery and receipt of the vehicle at the headquarters of the exhibition 111  MOTORS LLC in the Emirate of Dubai without the seller assuming the lowest financial or legal responsibility.

​PRIVACY & SAFETY​

CHANGES TO THIS PRIVACY POLICY

We may modify or update this privacy policy from time to time.  If we change this privacy policy, the changes will be published here on this website. Where changes to this privacy policy will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise any rights you may have (e.g. to object to the processing).  

 

111 MOTORS LLC Cars as a Data Controller and our responsibilities

111 MOTORS LLC Cars is the Data Controller and responsible for the personal information we receive about you. For example, via our websites or other marketing and communication channels, or via your use of our products and services such as Teleservices. 

When we refer to 111 MOTORS LLC Cars (‘we’, ‘us’, ‘our’) in this policy this refers to: 111 MOTORS LLC Cars Limited, a company registered in UAE and under company DED number 959687 and has its registered Showroom number 16 Block 2, Al Aweer new car market, Dubai, UAE

Regional Representation Offices

111 MOTORS LLC Cars is a global operation with its headquarters located in the UAE. 

 

 

 

 

How do we collect your personal information?

These are the main ways we collect your information:

  • If you contact us directly, for example via our websites, phone, email, to make an enquiry, or request information about our products and services.

  • If you provide us with your details at an event.

  • If you buy a product, or service directly from us, or from a member of our authorised Dealer network.

  • If you use any of our products or services, such as websites, apps, social media, Teleservices.

  • If you reply to our direct marketing campaigns (e.g. filling out a response form).

  • If your contact details are transferred to us from an authorised Dealer or other third parties.

  • If your vehicle data (incl. vehicle identification number) is transferred to us while you’re having your vehicle serviced or repaired.

  • If we acquired your personal data from other sources with your permission.

  • If you submit a job application via our recruitment website.

 

Important Information

If you give information on behalf of someone else, you must ensure that they have been provided access to this Privacy Policy before doing so.

If you are under 16, please do not provide us with any of your information unless you have the permission of your parent or guardian to do so.

Please help us to keep your information up to date by informing us of any changes to your contact details or preferences.  You may change or review your preferences by clicking here, or if you have a May 111 MOTORS LLC account or Whispers membership, directly through these services.

    

What information may be collected about you

The following types of personal information may be collected about you:

Contact Details:

For example:

  • Name

  • Address

  • Passport & ID copy

  • Phone number

  • Mobil number

  • Fax number

  • Traffic file number

  • Driving license copy

  • Trad licenses copy for company only

  • Email address

  • Social media

  • Vehicle registration & insurance

  • Bank details

  • Vehicle passing report

  • Any other document if needed

 

Interests:

Information you provide us about your interests, hobbies, and preferences, including the type of vehicles you are interested in.

 

Website, App and Communication Usage (for example):

How you use our websites and whether you open or forward our communications

 

Sales and Services Information:

Information relating to purchases and services, including payments, complaints, and claims.

 

Identity Verification Information:

Information which enables us to confirm your identity such as government issued photo identity, passport or driving license.

 

Driving Eligibility Information

Information which enables us to confirm your driving eligibility, including driving offences.

 

Financial Crime Prevention Information

Information that enables us to conduct our risk management activities such as the identification of fraud, offences, suspicious transactions, politically exposed persons (PEP’s) and Sanctioned Parties.

 

Device and Service Usage:

Information about how you use our products and services (including usage via your mobile phone or motor car).

 

Vehicle Configuration Details:

Information about the features and current settings of your vehicle, (identified by the Vehicle Identification Number).

 

Vehicle Technical Information:

Information about how the engine and systems within the vehicle perform, (identified by the Vehicle Identification Number).

 

Vehicle / Device Location Information (for example):

Your motor car or mobile device location where you have chosen services which require this data in order to operate. For example, to be able to provide real time traffic information and emergency call services in your motor car or other location specific services through the use of apps.

 

Travel and Hospitality Information:

For example, information you provide us which enables us to make arrangements for you when attending a branded event or visiting the Home of 111 Motors LLC. Depending on the scenario this could include dietary requirements, passport details, arrival and departure times etc.  

 

Job Application Data:

Information you submit via our recruitment website such as: contact information, qualifications and skills, career history etc.

 

 

How your personal information may be used


Use of personal information under UAE data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy.


Customer Support and Marketing - to respond to enquiries and to bring you news, offers and events.

We use your personal data for customer care and for personalised communication of our product and service information, with your consent where necessary. For these purposes we may transmit this data to authorised Dealers.

In order to ensure that you receive relevant and personalised communications, we will use data we hold about you to create an individual customer profile. This may include but is not limited to data you have provided to us or which is generated by your use of our products, for example Contact Details, Interests, Website, App and Communication Usage, Sales and Services Information, Device and Service Usage, Vehicle Configuration Details and Vehicle / Device Location Information.

 

 

Legal requests for your information – to comply with our legal obligations, including requests from law enforcement, regulators and the court service.

We may be legally required to provide your information to law enforcement agencies, regulators, courts and third-party litigants in connection with proceedings or investigations anywhere in the world. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

 

 

Legal grounds for processing of your personal information

Our use of personal data is permitted under UAE data protection law on the basis of the following principal legal grounds:

 

Where necessary to enter into or perform a contract with you

Where needed to comply with our legal obligations

Where necessary in order to protect your or someone else’s, vital interests (in life threatening situations such as following an accident)

Where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (our legitimate interests include promoting our business and tailoring news and offers to you, research and development of vehicle related products and services, detecting fraud and criminal activities)

Where you have consented to the use (you will have been presented with a consent notice in relation to any such use and may withdraw your consent at any time by contacting us.

 

 

There may be uses that are permitted on the basis of other grounds; where this is the case, we will use reasonable endeavours to identify the ground and communicate it you as soon as possible after becoming aware of the new basis.

Third parties to whom we may transfer your data

Personal information which we collect may be transferred to or accessed by third parties on our behalf, with your consent where necessary.

 

The types of third parties include:

 

 

 

Companies who assist us with the provision of customer services, including concierge support.

 

 

IT providers who provide us systems and services for customer support

 

Logistics and courier companies who transport our products to you

 

Companies who provide transport to you or offer you mobility services (e.g. chauffeurs)

 

Law firms who provide legal advice to us (e.g. where there is a customer dispute)

 

Companies who provide document archiving services

 

 

 

When data is shared it is always done in a secure manner and we ensure that it is only used for the purpose it was collected for and do not allow third parties to abuse their agreements with us.

 

We may transfer your personal information to a third party without your consent if there is an alternative legal ground, for example, it is in our legitimate interest, or if there is a contractual obligation to do so.

 

How do we keep your personal information safe?

We use technical and organisational security measures including encryption and authentication tools to protect your personal information against manipulation, loss, destruction, and unauthorised access by third parties.

Although data transmission over the internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements.

Examples of our security measures include:

  • Tightly restricted access to your data which is granted on a 'need to know' basis and only for the communicated purpose(s)


 

  • Only transferring data in encrypted form


 

  • Highly confidential data stored in encrypted form


 

  • IT systems are technically isolated from other systems and hosted in secure data centres to prohibit unauthorised access e.g. from hackers


 

  • Monitoring of IT systems to detect and stop misuse of personal data.

 

Please remember, if you have a personal password which enables you to access certain parts of our websites or any other portal, app, or service we operate, it is your responsibility to keep this password confidential. We ask you not to share your password with anyone.

 

 

 

 

How long do we keep your personal information for

We retain your information only as long as is necessary for the purpose for which we obtained it and any other permitted linked purposes. If information is used for two purposes, we will retain it until the purpose with the longest period expires. We will stop using it for the purpose with a shorter period once that period expires.


We restrict access to your information to only those persons who need to use it for the relevant purpose.


Our retention periods are based on a combination of legal requirements (where applicable) and business needs. Information that is no longer needed is either irreversibly anonymised or destroyed securely.

Use for marketing: 
We retain your personal information for marketing, such as Contact Details and Interests as long as is necessary. For example, if you have expressed an interest in one or more of our products or services, we will keep your information for as long as we have an ongoing dialogue with you, or until such time as you ask us to stop. You retain the right to object to our use of your data for marketing at any point.

Use to perform contract:
In relation to your information used to perform any contractual obligation with you, we may retain that data whilst the contract remains in force plus six years to deal with any queries or claims thereafter.


Where claims are contemplated:
Where we reasonably believe it will be necessary to defend or prosecute or make a claim against you, us or a third party, we may retain relevant data for as long as that claim could be pursued.

 

 

 

 

Changing your marketing preferences


You can change your marketing preferences, withdraw your consent for marketing or object to our use of your data for marketing purposes by one of the following:

  • Calling the Customer Contact Team on +971 (4)320 4111


 


 

  • By writing to us at:
       Customer Contact Team
       111 MOTORS LLC Showroom number 16 Block 2, Al Aweer new car market, Dubai, UAE, P.O.BOX 90480

 

 

Contacting us about this privacy policy

 

If you have any questions in relation to our use of your information you should first contact the Client Contact Team by one of the following:

  • Calling the Customer Contact Team on +971 (4)320 4111


Sending an email to INFO@111MOTORS.COM

 

  • By writing to us at:
       Customer Contact Team
       111 MOTORS LLC Showroom number 16 Block 2, Al Aweer new car market, Dubai, UAE, P.O.BOX 90480

   

Under certain conditions you have the right to ask us to:

  • Provide you with further detail about how we use your information

 

  • Provide you with a copy of your information


Update any inaccuracies in the information we hold about you


Delete any information about you that we no longer have a lawful ground to use

 

  • Remove you from our direct marketing lists when you object to our marketing or withdraw your consent


 

  • Provide you with your personal information in a usable electronic format and transmit it to a third party of your choosing (right to data portability)

 

  • Restrict our use of your personal information


Cease carrying out certain processing activities based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights.

 

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime), our interests (e.g. the maintenance of legal privilege) and the rights of third parties.

If you are dissatisfied with our use of your information or our response to any exercise of these rights, you have the right to complain to your data protection authority

PAYMENT METHODS​

Online Payments - Credit / Debit Cards
- PayPal

- Offline Payments